1. Who We Are

SmartX Global is an AI-powered automated trading platform that provides users with intelligent trading tools and portfolio management services. We operate the website smartxglobal.com and all associated services.

For any privacy-related questions, contact us at: support@smartxglobal.com

2. Information We Collect

We collect only the information necessary to provide and improve our services:

• Account Information: Your full name, username, email address, phone number, and password when you register.
• Financial Preferences: Your preferred currency and country of residence.
• Referral Information: Referral ID if you were referred by another user (optional).
• Usage Data: IP address, browser type, pages visited, and time spent on the platform for security and analytics.
• Device Information: Device type, operating system, and browser for compatibility and security purposes.

3. How We Use Your Information

Your information is used strictly for the following purposes:

• To create and manage your trading account
• To provide access to our AI-powered trading platform and bots
• To process transactions and maintain accurate account records
• To send important account notifications and security alerts
• To verify your identity and prevent fraudulent activity
• To improve our platform's features and performance
• To comply with legal and regulatory obligations

4. Information Sharing

We do not share your personal data except in the following limited circumstances:

• Service Providers: Trusted third-party companies that help us operate our platform (e.g., payment processors, hosting providers), bound by strict confidentiality agreements.
• Legal Requirements: When required by law, court order, or government authority.
• Security Purposes: To investigate fraud, protect user safety, or enforce our Terms of Service.
• Business Transfers: In the event of a merger or acquisition, your data may be transferred with prior notice to you.

5. Cookies & Tracking

We use cookies and similar tracking technologies to maintain your session, remember your preferences, and analyze platform usage. Cookies do not contain personally identifiable information on their own.

• Session Cookies: Keep you logged in during your visit
• Analytics Cookies: Help us understand how users interact with our platform
• Security Cookies: Protect against CSRF attacks and unauthorized access

You can disable cookies in your browser settings, though this may affect some platform functionality.

6. Data Security

We implement industry-standard security measures to protect your information:

• All data is transmitted over SSL/TLS encrypted connections (HTTPS)
• Passwords are hashed and never stored in plain text
• Regular security audits and vulnerability assessments
• Access to personal data is restricted to authorized personnel only
• CAPTCHA and verification systems to prevent unauthorized account creation

While we implement strong security measures, no system is 100% immune to breaches. We encourage you to use a strong, unique password and enable all available security features on your account.

7. Your Rights

You have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Correction: Request that we correct inaccurate or incomplete data
• Deletion: Request deletion of your account and associated data
• Objection: Object to how we process your personal data
• Portability: Request your data in a structured, machine-readable format
• Withdraw Consent: Withdraw consent for data processing at any time

To exercise any of these rights, contact us at support@smartxglobal.com.

8. Children's Privacy

SmartX Global is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has registered on our platform, please contact us immediately at support@smartxglobal.com and we will promptly delete the account.

9. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. If you delete your account, we will remove your personal data within 30 days, except where retention is required by law (e.g., financial records for regulatory compliance).

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we make significant changes, we will notify you via email or a prominent notice on our platform. Your continued use of SmartX Global after changes are posted constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us: